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Cities XXL Help me please

Discussion in 'Tech Support' started by axel, Sep 26, 2018.

  1. axel

    axel Governor

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    Hi I have 3 mods from Nick97 on my game, and it keeps craching the game.
    the strange thing is that I have delted all files from Nick 97 mod and for some reason when I restart the game, it does not start up again. But the thing is when i look back in my game files, all the files from Nick97 mod are back in my files maps DATA, Beta, mods and mod???? I even reinstalled the game and even then the files are back??? Whats going on here, i just cant play the game.
    What else can i do?? the file ugc and Beta, mods and mod are keep comming up do i mis a file or sommething in steam or so??
     

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  2. skullz613

    skullz613 Administrator
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    I keep far away from any mod he made due to the shocking quality. If you have installed these using the workshop then make sure they are unsubscribed. Threre is some help regarding workshop files somewhere on XLN. Not 100% sure where right at the moment though.
     
    axel likes this.
  3. axel

    axel Governor

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    Hi skullz,
    I did unscribe and deleted the modsfiles but stil the game craches, must i delete more files? Somewhere else in steam
     
  4. Mr.X²

    Mr.X² Moderator
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    Did you clean up your appdata folder when you reinstalled the game?

    but before reinstalling again, try deleting prototypesdb.bin and then start the game again.
    its located in C:\Users\username\AppData\Local\Focus Home Interactive\Cities XL 2012\live\data\config
     
    axel likes this.
  5. axel

    axel Governor

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    Hi mate,
    I cant find such file in my steam mate? or in C, i have Steam installed on G and in my game is installed in:
    G:\games\Steam\SteamApps\common\Cities XXL, but no such file is to be found?
     
  6. axel

    axel Governor

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    Just reinstalled the bloody game for about 5 timens now and aint doing shit getting fed up with now :mad: Is there somme way to instal the game brand new or instal it without Steam??? or is there a file wat must be deleted?? I cant make mods if i cant play the freeking game :mad::mad::mad:
     
  7. Project_Oz

    Project_Oz Mayor

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    where is your windows installed

    C:\Users\username\AppData\Local\Focus Home Interactive\Cities XL 2012\live\data\config

    \username\ is the name you gave to your PC(or the name of the user that you chose when log in on windows, for multiple users).
    \AppData\ is hidden folder. you need to set show hide file in folder option.
     
  8. Project_Oz

    Project_Oz Mayor

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    for clean install you need to delete this folder C:\Users\username\AppData\Local\Focus Home Interactive, after uninstalling the game.

    Atention!!!
    if you delete that folder you will lose all the cities
     
  9. axel

    axel Governor

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    Thank you thank you thank you That did the trick, axel back in business
     
    CraCkeR JaCk and skullz613 like this.
  10. axel

    axel Governor

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    the game crashed continuously again, I removed the last mods but it keeps crashing, What else can I do?
    I have installed the game here: G:\games\Steam\SteamApps\common\Cities XXL
     
  11. axel

    axel Governor

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    I deleted the prototypesdb.bin and started the game but still crashes, it loads the game with the yellow arrow and when he switches then he crashes,
    I get tired of this damn game
     
  12. skullz613

    skullz613 Administrator
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    Does the log have any clues?
    I have always installed XXL in the default location and never had an issue with the game itself.
    Steam on the other hand, has been a lot of trouble. If a steam game doesn't start, I have to reboot windows to get it to run. I can play the same game on and off a few times during the day but eventually it will stop starting and I'll need to reboot.
    Did you resolve the issue with those mods by nick?
     
  13. axel

    axel Governor

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    Hi mate, yes the issue with the mods from Nick was resolved, but a few days ago i wanted to start the game and it crashes, dont know why? I didnt know i could install the game without steam? I prefer playing without steam but it didnt give me the Option to do without. I hope there is a way to fix the crash becose re installing the game is bloody bolics lol
     
  14. skullz613

    skullz613 Administrator
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    Have you tried running the game with no mods installed and renaming the Cities XXLfolder in C:\Users\YOURNAME\AppData\Local\focus home interactive\ so a new one is created?

    That's always my first step so I can find out if it runs un-modded. If it runs then I know mods are the cause. If it doesn't run then somethings possibly wrong with the game files.
    If other games have problems then it could be Windows or graphic drivers.
    It's always just a process of elimination.

    If the game runs un-modded then the process of finding which mod is the cause begins.

    Have you also checked if the mods you unsubscribed from in the workshop have physically gone? Check the folder where the mods get downloaded into. This post has something about that folder
    Cities XXL - XXL Not working (mods missing message)
     
    axel likes this.
  15. axel

    axel Governor

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    Hi thanks mate ill try this out
     
  16. axel

    axel Governor

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    Hi mate it did nt work, i am thinking of re installing the game, is it possible to instal the game without steam?,
    I think it has to do with a free version of the citys skyline of steam that I had installed, I think it gave conflicts there, it also started when I installed citys skyline, beforethat I had no problems :unsure:
     
  17. skullz613

    skullz613 Administrator
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    If its a steam activated game then you won't be able to avoid it (unless you get a not so legal copy)
    Not sure if Skylines would cause it. I have not tried the Steam version yet as I only have the base game. Waiting for all the expansions to drop in price.
    Not sure what else to suggest. Apart from totally gutting your PC and reinstalling Windows. I'm close to doing it myself due to stupid errors I've been getting with numerous games.
     
  18. axel

    axel Governor

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    I reinstalled the game but it keeps doing the same mate, I think I'll just stop playing this game its the end for me
     
  19. axel

    axel Governor

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    I have one option left, can you have a look in your steam cities xxl, launher file and tel me if the file is empy or not?

    upload_2019-11-25_20-24-47.png
     

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  20. skullz613

    skullz613 Administrator
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    My Launcher folder is empty. The prerequisites folder just has 4 files (cmd/msu) in it.
     

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