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CXL Platinum Need Help... my Game no Start

Discussion in 'Tech Support' started by ClassicRuleZ, Mar 5, 2019.

  1. ClassicRuleZ

    ClassicRuleZ Vagabond

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    See Threadname
    My Log says this :
    [20:38:50] CORE mcFile.cpp ( 198) Error can't open file live/PlayerProfile/CurrentInfo.xml
    [20:38:50] CORE mcFile.cpp ( 198) Error can't open file live/PlayerProfile/Player0/Player.xml
    [20:38:52] CORE mcStreamBin.cpp ( 282) Assert This shouldn't happen in release...

    You have some ideas?
     
  2. skullz613

    skullz613 Administrator
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    Have you renamed any files under C:\Users\YOURNAME\AppData\Local\focus home interactive\?

    Or changed any file permissions?
     
  3. ClassicRuleZ

    ClassicRuleZ Vagabond

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    Yeah i did :(
     
  4. skullz613

    skullz613 Administrator
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    If it's file permissions then it's an easy change. Just make sure administrators, system and authenticated users are there with modify permissions.
    If you renamed those folders then rename them to what the game is looking for.
     
  5. ClassicRuleZ

    ClassicRuleZ Vagabond

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    no working
     
  6. skullz613

    skullz613 Administrator
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    Make sure the game still works OK by renaming the XL folder in C:\Users\YOURNAME\AppData\Local\Focus Home Interactive\ to something else and then start the game. A new folder will be created. Start the game and it should start like the first time it was installed.
     
    kipate likes this.
  7. ClassicRuleZ

    ClassicRuleZ Vagabond

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    ... no working...
     
  8. skullz613

    skullz613 Administrator
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    I think your next best step would be to reinstall the game.
    Backup your paks folder and the original XL folder under C:\Users\YOURNAME\AppData\Local\Focus Home Interactive\ before you uninstall incase you have cities you want to keep
     
  9. ClassicRuleZ

    ClassicRuleZ Vagabond

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    reisntall 20x no working
     

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