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CXL Platinum Crash During Loading Map

Discussion in 'Tech Support' started by terence_30, Dec 24, 2014.

  1. terence_30

    terence_30 Executive

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    Hello everyone, it is still unsolvable that game crash today when it was loading a map, before the crash blue screen was occurred few times (don't know whether it is a cause). Mods and cityfiles had been saved in my USB last night but it does not work even I overwrite by them. I hope somebody will help me, thanks very much.


    The last 20 lines of latest log files, also they are available in .rar attachment.
    [23:06:29] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01308.xml
    [23:06:30] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01309.xml
    [23:06:30] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01310.xml
    [23:06:30] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01311.xml
    [23:06:30] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01312.xml
    [23:06:30] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01313.xml
    [23:06:30] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01314.xml
    [23:06:30] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01315.xml
    [23:06:30] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01316.xml
    [23:06:31] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01317.xml
    [23:06:31] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01318.xml
    [23:06:31] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01319.xml
    [23:06:31] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01320.xml
    [23:06:31] LUA csScriptManager.cpp ( 522) Error Loading live/offline/solo/SoloSaveRegion11Map39/auto/shot01321.xml
    [23:06:31] LUA csScriptManager.cpp ( 522) Error Strecthc = 68.425259792166
    [23:06:31] LUA csScriptManager.cpp ( 522) Error Saving empty table SoloTradeMgr.TradeMatrix
    [23:06:31] LUA csScriptManager.cpp ( 522) Error Saving empty table MapSaveMgr.CheckpointData
    [23:06:31] LUA csScriptManager.cpp ( 522) Error Saving SoloBPMgr.BP[SoloSaveRegion11Map39]
    [23:06:31] LUA csScriptManager.cpp ( 522) Error Saving empty table SoloBPMgr.CitySaveData
    [23:06:37] CORE mcFilePack.cpp ( 503) ErrorBuild mcFilePack::SerializeFat() error: Call SerializeHeader() first!
     

    Attached Files:

  2. skullz613

    skullz613 Administrator
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    If your PC has had a few BSOD (Blue screen of death) problems then it could be software or hardware that's your main problem. Check your hard drive for errors first. Do a surface test and check for bad sectors. There's heaps of good free software out there to check the hard drive.
    As it could be a hardware problem too, it might pay to have a look in your PC case and check that nothing has worked loose (RAM, plugs etc...) Make sure all hard drive cables/plugs are pushed in properly.

    You could try doing a windows restore encase it's a software issue.
     
    terence_30 likes this.
  3. terence_30

    terence_30 Executive

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    Well, I have been tried to check hardware like you said, but no trace that it will change so I re-installed it and problem like you discussed in September the same happened. I hope this could be solved to restore my map as it has been saved in USB that is OK last time I opened.:(

    http://xlnation.net/threads/game-not-opening.977/
     
  4. skullz613

    skullz613 Administrator
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    That message was said to be caused by a UIM install that is not done correctly. When I tried platinum I had to use the patch version of UIM as the install version wouldn't work for me.
     
    terence_30 likes this.
  5. terence_30

    terence_30 Executive

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    Thanks and I am trying to re-install UIM patch version. Hope it could work. :)
     
  6. terence_30

    terence_30 Executive

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    Hi again, my map had been recovered to older version and something must be redone, and now there is a problem for loading the same in notebook but crash. Here is the Game Client:

    [03:26:38] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : """" in prototype : "data/design/buildings/residence/r2/b_gczz_b01_l1.class"
    [03:26:38] CORE mcFile.cpp ( 198) Error can't open file ""
    [03:26:38] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : """" in prototype : "data/design/buildings/residence/r2/b_gczz_b01_l1.class"
    [03:26:38] CORE mcFile.cpp ( 198) Error can't open file ""
    [03:26:38] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : """" in prototype : "data/design/buildings/residence/r2/b_gczz_b01_l1.class"
    [03:26:39] CORE mcFile.cpp ( 198) Error can't open file Data/Design/Layout/b_NATOFLAG7M_T1_L1.layout
    [03:26:39] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : "Data/Design/Layout/b_NATOFLAG7M_T1_L1.layout" in prototype : "data/design/buildings/civicservice/park/b_natoflag7m_t1_l1.class"
    [03:26:40] CORE mcFile.cpp ( 198) Error can't open file ""
    [03:26:40] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : """" in prototype : "data/design/buildings/residence/r2/b_gczz_c02_l1.class"
    [03:26:40] CORE mcFile.cpp ( 198) Error can't open file ""
    [03:26:40] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : """" in prototype : "data/design/buildings/residence/r2/b_gczz_c02_l1.class"
    [03:26:40] CORE mcFile.cpp ( 198) Error can't open file ""
    [03:26:40] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : """" in prototype : "data/design/buildings/residence/r2/b_gczz_c02_l1.class"
    [03:26:40] CORE mcFile.cpp ( 198) Error can't open file ""
    [03:26:40] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : """" in prototype : "data/design/buildings/residence/r2/b_gczz_c02_l1.class"
    [03:26:40] CORE mcFile.cpp ( 198) Error can't open file Data/Design/Layout/B_Service/b_palcveti_t1.layout
    [03:26:40] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : "Data/Design/Layout/B_Service/b_palcveti_t1.layout" in prototype : "data/design/buildings/b_palcveti_t1.class"
    [03:26:40] CORE mcFile.cpp ( 198) Error can't open file Data/Design/Layout/B_Service/b_palcveti_t1.layout
    [03:26:40] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : "Data/Design/Layout/B_Service/b_palcveti_t1.layout" in prototype : "data/design/buildings/b_palcveti_t1.class"
    [03:26:40] CORE mcFile.cpp ( 198) Error can't open file Data/Design/Layout/B_Service/b_palcveti_t1.layout
    [03:26:40] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : "Data/Design/Layout/B_Service/b_palcveti_t1.layout" in prototype : "data/design/buildings/b_palcveti_t1.class"
    [03:26:40] CORE mcFile.cpp ( 198) Error can't open file ....
    [03:26:40] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : "...." in prototype : "data/design/buildings/commerce/leisure/daktronics-stalled_l1.class"
    [03:26:40] CORE mcFile.cpp ( 198) Error can't open file data/design/buildings/residence/r1/b_syf01_t3.class
    [03:26:40] LOAD aenEntityManager.cpp (1661) ErrorBuild Missing prototype file <data/design/buildings/residence/r1/b_syf01_t3.class>

    Does anyone can tell me that any patch could it miss and do I need to do MY pc did in notebook including 4gb and changing poolsize?
     
  7. skullz613

    skullz613 Administrator
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    Why don't you just copy all the patches you have in your paks folder on your PC to your notebook?
    You could try changing the poolsize if your notebook will support it.
     
    terence_30 likes this.
  8. terence_30

    terence_30 Executive

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    But there is an odd that it still crash on notebook even I copy all of them carefully, does it caused by any missing patch?
     
  9. skullz613

    skullz613 Administrator
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    Maybe some of then got corrupted during the copying process?
     
  10. terence_30

    terence_30 Executive

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    Just copied the whole Cities XL 2012 file and latest patch file into x32 notebook, still crash during loading map. There is still a question that what might miss on game installation even UIM (in patch), RHM, CLM installed and use 4gb patch and modified globalsetting.cfg. The map still working in PC fortunately. I think this could be puzzled as I have tried to copy my whole appdata file.

    [00:14:44] CORE mcFile.cpp ( 198) Error can't open file Data/Design/Layout/b_NATOFLAG7M_T1_L1.layout
    [00:14:44] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : "Data/Design/Layout/b_NATOFLAG7M_T1_L1.layout" in prototype : "data/design/buildings/civicservice/park/b_natoflag7m_t1_l1.class"
    [00:14:44] CORE mcFile.cpp ( 198) Error can't open file ""
    [00:14:44] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : """" in prototype : "data/design/buildings/residence/r2/b_gczz_c02_l1.class"
    [00:14:44] CORE mcFile.cpp ( 198) Error can't open file ""
    [00:14:44] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : """" in prototype : "data/design/buildings/residence/r2/b_gczz_c02_l1.class"
    [00:14:44] CORE mcFile.cpp ( 198) Error can't open file ""
    [00:14:44] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : """" in prototype : "data/design/buildings/residence/r2/b_gczz_c02_l1.class"
    [00:14:44] CORE mcFile.cpp ( 198) Error can't open file ""
    [00:14:44] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : """" in prototype : "data/design/buildings/residence/r2/b_gczz_c02_l1.class"
    [00:14:44] CORE mcFile.cpp ( 198) Error can't open file Data/Design/Layout/B_Service/b_palcveti_t1.layout
    [00:14:44] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : "Data/Design/Layout/B_Service/b_palcveti_t1.layout" in prototype : "data/design/buildings/b_palcveti_t1.class"
    [00:14:44] CORE mcFile.cpp ( 198) Error can't open file Data/Design/Layout/B_Service/b_palcveti_t1.layout
    [00:14:44] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : "Data/Design/Layout/B_Service/b_palcveti_t1.layout" in prototype : "data/design/buildings/b_palcveti_t1.class"
    [00:14:44] CORE mcFile.cpp ( 198) Error can't open file Data/Design/Layout/B_Service/b_palcveti_t1.layout
    [00:14:44] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : "Data/Design/Layout/B_Service/b_palcveti_t1.layout" in prototype : "data/design/buildings/b_palcveti_t1.class"
    [00:14:45] CORE mcFile.cpp ( 198) Error can't open file ....
    [00:14:45] SIMLAYOUT sltCoLayouts.cpp ( 173) Error [sltCoLayouts] : can't get layout : "...." in prototype : "data/design/buildings/commerce/leisure/daktronics-stalled_l1.class"
    [00:14:45] CORE mcFile.cpp ( 198) Error can't open file data/design/buildings/residence/r1/b_syf01_t3.class
    [00:14:45] LOAD aenEntityManager.cpp (1661) ErrorBuild Missing prototype file <data/design/buildings/residence/r1/b_syf01_t3.class>
     
  11. skullz613

    skullz613 Administrator
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    All I can think that some are missing from your paks file.
     
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