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CXL Platinum Game crash sometimes with a message window that i can't close

Discussion in 'Tech Support' started by zenozone, Sep 28, 2015.

  1. zenozone

    zenozone Skilled Worker

    Joined:
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    Game crash sometimes with a message window that i can't close, during the game... so I really can't close and i need to restart... in the message windows appear the error on something about "error FX Shader ... and something" anyone knows someting about?

    here my last 20 log line

    [15:11:06] GRAPH3D EffectFactory.cpp ( 271) Error D3DXCreateEffect has failed. File : <Data/Shader/#furniture_transparent_v1.fx> Error : Could not retrieve error message. Press OK to Retry.
    [15:11:09] GRAPH3D EffectFactory.cpp ( 271) Error D3DXCreateEffect has failed. File : <Data/Shader/#furniture_transparent_v1.fx> Error : Could not retrieve error message. Press OK to Retry.
    [15:11:09] LUA csScriptManager.cpp ( 522) Error Trade message box added
    [15:11:09] GRAPH3D EffectFactory.cpp ( 271) Error D3DXCreateEffect has failed. File : <Data/Shader/#furniture_transparent_v1.fx> Error : Could not retrieve error message. Press OK to Retry.
    [15:11:10] GRAPH3D EffectFactory.cpp ( 271) Error D3DXCreateEffect has failed. File : <Data/Shader/#furniture_transparent_v1.fx> Error : Could not retrieve error message. Press OK to Retry.
    [15:11:11] GRAPH3D EffectFactory.cpp ( 271) Error D3DXCreateEffect has failed. File : <Data/Shader/#furniture_transparent_v1.fx> Error : Could not retrieve error message. Press OK to Retry.
    [15:11:20] GRAPH3D EffectFactory.cpp ( 271) Error D3DXCreateEffect has failed. File : <Data/Shader/#furniture_transparent_v1.fx> Error : Could not retrieve error message. Press OK to Retry.
    [15:11:20] GRAPH3D EffectFactory.cpp ( 271) Error D3DXCreateEffect has failed. File : <Data/Shader/#furniture_transparent_v1.fx> Error : Could not retrieve error message. Press OK to Retry.
    [15:11:21] GRAPH3D EffectFactory.cpp ( 271) Error D3DXCreateEffect has failed. File : <Data/Shader/#furniture_transparent_v1.fx> Error : Could not retrieve error message. Press OK to Retry.
    [15:11:22] GRAPH3D EffectFactory.cpp ( 271) Error D3DXCreateEffect has failed. File : <Data/Shader/#furniture_transparent_v1.fx> Error : Could not retrieve error message. Press OK to Retry.
    [15:11:29] LUA csScriptManager.cpp ( 522) Error TradingLogic.SetCurrentCitySelection(SoloSaveRegion7Map8)
    [15:11:29] LUA csScriptManager.cpp ( 522) Error Before show city select TradingLogic.CurrentCitySelection = SoloSaveRegion7Map8
    [15:11:29] LUA csScriptManager.cpp ( 522) Error After show city select
    [15:11:29] LUA csScriptManager.cpp ( 522) Error Solo mode is on, city ID = SoloSaveRegion7Map8
    [15:11:29] LUA csScriptManager.cpp ( 522) Error MSM current ID = SoloSaveRegion7Map8
    [15:11:29] LUA csScriptManager.cpp ( 522) Error MSM region = 7
    [15:11:29] LUA csScriptManager.cpp ( 522) Error MSM map = 8
    [15:11:29] LUA csScriptManager.cpp ( 522) Error TradingLogic.CurrentCitySelection == SoloSaveRegion7Map8
    [15:11:29] LUA csScriptManager.cpp ( 522) Error Getting Name for current city
    [15:11:29] LUA csScriptManager.cpp ( 522) Error Name retrieved : ENZONIA
    [15:11:30] LUA csScriptManager.cpp ( 522) Error Removing bp ldn30stmaryaxe as it is already placed
    [15:11:30] LUA csScriptManager.cpp ( 522) Error Removing bp olympic_stadium as it is already placed
    [15:11:30] LUA csScriptManager.cpp ( 522) Error Removing bp newyorkstatueliberty as it is already placed
     
  2. zenozone

    zenozone Skilled Worker

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    cityXLD3DXCREATOR.jpg
    that's the error window
     
  3. Skater27

    Skater27 Executive

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    Use the process manager to kill the process. No need to restart the computer.
    D3DX was overwhelmed.
     
  4. zenozone

    zenozone Skilled Worker

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    There's no solution Skater?
     
  5. Skater27

    Skater27 Executive

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    Avoid causing the error.
    If zooming or scrolling wait until drawing is done before doing more.
     
  6. Nogerivan

    Nogerivan Governor

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  7. skullz613

    skullz613 Administrator
    Staff Member

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    I have not had any issues since I started deleting the shadercache so i recommend using it.
     

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