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CXL Platinum Game Crash

Discussion in 'Tech Support' started by Radiant Dawn, Aug 21, 2015.

  1. Radiant Dawn

    Radiant Dawn Elite

    Oct 9, 2014
    Likes Received:
    Need help. My game is crashing as I load my city. Please check the log and try to help me find a resolution.

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  2. Monty

    Monty Governor

    Aug 20, 2014
    Likes Received:
    Radiant Dawn likes this.
  3. kipate

    kipate Governor

    Aug 23, 2014
    Likes Received:
    Did it work @Radiant Dawn ?
    I had a similar looking problem lately, and using the .old or .old2 files did not work...
    In the end, removing the prototypesdb.bin file in the User\USERNAME\AppData\Local\Focus Home Interactive\
    Cities XL/XXL\live\data\config
    afterwards, I could load my city again...
    the game generates a new such file, but maybe, you should not diretly delete the old one...
    Radiant Dawn likes this.

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