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Cities XXL How to completely delete XXL/uninstall & reinstall as NEW

Discussion in 'Tech Support' started by brendonwright1989, Jan 6, 2019.

  1. brendonwright1989

    brendonwright1989 Executive

    Aug 26, 2014
    Likes Received:
    Hey all. I have come to the sad realisation that my game is probably corrupt. At one point in the last few months I was unable to create a new city at all the game would just crash, leaving me with only the one city that I have been working on for 2 years.

    This of course was not a problem but when other issues started happening with my main city I decided for one reason or another to simply delete it all and then to reinstall via steam.

    I thought I had deleted everything, however on first attempt it seemed brand new game, then after reopening it, old cities were there and after deleting them, now if I try to make a new city it again just crashes before it loads up the map.

    The only thing I have carried over from the previous game install was the mods folder is there perhaps something in there not working with it I am unsure. I just want to be able to start afresh and need to know what exatctly to do to wipe everything from the computer/steam so that when I re-download its a new game with nothing carried over from previous.

    Thank you.
  2. Project_Oz

    Project_Oz Mayor

    Aug 30, 2014
    Likes Received:
    this is in platinum:
    for clean install you need to delete this folder C:\Users\username\AppData\Local\Focus Home Interactive, after uninstalling the game.

    i think is little difference for xxl. maybe the sub folder in Focus Home Interactive.

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