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CXL 2012 My City Suddenly Got Crashed

Discussion in 'Tech Support' started by selodinger, Dec 15, 2016.

  1. selodinger

    selodinger Governor

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    Hi there XLN family.
    Today, I just confronted a problem that my city got crashed. When I try to launch my city, the game kicks me out. On the other hand, I can launch my other cities without crashing.
    Here is some the last lines of log file as requested.
    Register or to view Spoiler content!
    Thank you for furhter replies fellas. Have a nice day.
     
  2. skullz613

    skullz613 Administrator
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    Seems like you have a corrupted save. Try this method I found. Works for all Windows after Vista.

    1. Go to your solo folder ( Should be --> C:\YOUR USER FILE\AppData\Local\Focus Home Interactive\Cities XL 2011\live\offline\solo )
    2. Right click the corrupted folder (for example, "solosaveregion1map1")
    3. Click "Properties"
    3. Click the "Previous Versions" tab
    4. Choose a folder from a date before it was damaged, corrupted by save, etc.
    5. Click "Restore" and you should have your city back good as new!!
     
  3. skullz613

    skullz613 Administrator
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    For Vista,

    1. Go to your solo folder ( Should be --> C:\YOUR USER FILE\AppData\Local\Focus Home Interactive\Cities XL 2011\live\offline\solo )
    2. Right click the corrupted folder (for example, "solosaveregion1map1")
    3. Click "Restore previous versions".
    4. Choose a folder from a date before it was damaged, corrupted by save, etc.
    5. Click "Restore" and you should have your city back good as new!!
     
  4. selodinger

    selodinger Governor

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    @skullz613 hi. I'm using Windows 10
    Thank you for the suggestions. I did everything you said, the corrupted folder, it is "solosavregion8map73"
    I just saw that there was no previous versions of the "solosavregion8map73" folder when I clicked on the tab.
    Is there another backup method for it?
     
  5. skullz613

    skullz613 Administrator
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    There is a way to recover using an older save file and the tutorial is in the resource area.
    Tutorial - How to solve corrupt save without backup

    Might pay to turn on the settings in Windows so you can revert a file/folder if needed.
     
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  6. selodinger

    selodinger Governor

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    Skullz, I got your reply in the noon and thank you for the alternative way. Finally, I recovered my city, no scratch :)
    Have a nice day sir.
     
    skullz613 likes this.
  7. skullz613

    skullz613 Administrator
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    Glad I could help :)
     
    selodinger likes this.

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